FAQ

One of one Designs

When ordering any One of one Designs items please allow 7-10 business days for processing and shipment details.

We are able to be ship throughout the US, Canada, and Internationally. Shipping prices may vary.

 

Vintage

Upcycled and Vintage pieces aren’t guaranteed to be perfect! Each item is handpicked and thoroughly inspected but this site is ran by one woman and mistakes are bound to happen. Please make sure before purchasing you read the description and inspect the photos carefully as all items are sold as is and not subject to return or exchange. 

Handmade Jewelry

Please allow 3-8 business days for the processing of handmade jewelry before receiving shipment details.

A refund/return is not applicable to that item once the order has been placed. Please refer to our Refund Policy for more information on which items are accepted as returns.

All Other Items

Shipping times may vary depending on vendors. 

Shipping costs are determined by weight, destination country where the product is being sent, and the shipping method that has been chosen.

 

MORE...

We are NOT responsible for mistakes on addresses.

If an item has yet to have been received you can check the tracking provided via email or by contacting your local post office. After an item has been shipped and tracking has been provided we are no longer responsible. 

International shipping may require additional processing time. Yugenn Designs by Bri is not responsible for additional fees or taxes incurred by the customer's local government when importing goods.

PLEASE BE AWARE: Any purchases made at yugenndesigns.com that have been returned due to lack of payment to specified charges, we will not issue any refunds and reshipment charges will apply. 


Keep In Contact!

Follow us: @YugennDesigns

For any questions or concerns about your orders please feel free to email us! Please make sure you provide name and order type.

support@yugenndesigns.com

P. O. Box 1257

El Cerrito, CA 94530